A WEALTH OF RESOURCES AND SUPPORT AT YOUR FINGERTIPS...
STUDENT RESOURCES AND SUPPORT
It is our objective at the Surface Care PROS Learning Institute to provide relevant training presented by seasoned pros, supplemented with valuable resources (which can be found in the Resources section of each course), and tremendous support. Following is a menu of the various support options for students.
Ask Your Instructor - Lesson by Lesson
Every eLearning course lesson has a Discussions sidebar to submit your questions / comments pertaining to the lesson which will be addressed by the instructor. Just toggle open the Discussion sidebar on the upper right hand side of the lesson when you want to post a question/comment. Your questions and related comments will also appear in your email.
Community of Practice (CoP) Community Support
All courses offer community support where you can submit your questions or comments, or just follow the dialogue to learn from others. Instructors, as well as like-minded peers monitor and discuss. You can find which communities you are subscribed to by logging in at Learning.surfacecarepros.com and go to My Dashboard. Your subscribed communities will be listed below the courses you are registered in.
Glossary of Industry Terms
Our glossary is an alphabetical list of technical terms in related to our field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.
The Stone Database is a searchable repository of natural stones. See images, properties of the stone, and comments. You will find the stone database at https://backstage.surfacecarepros.com/resources/stone-database/
Tech Support for the eLearning Site
If you have a technical or other support issue using the site you can LIVE CHAT with us, SEND US A MESSAGE, or give us a call at (407) 567-7680.