It is our objective at the Surface Care PROS Learning Institute to provide relevant training presented by seasoned pros, supplemented with valuable resources (which can be found in the Resources section of each course), and tremendous support. Following is a menu of the various support options for students.

Ask Your Instructor - Lesson by Lesson

Every eLearning course lesson has a Discussions sidebar to submit your questions / comments pertaining to the lesson which will be addressed by the instructor. Just toggle open the Discussion sidebar on the upper right hand side of the lesson when you want to post a question/comment. Your questions and related comments will also appear in your email.

Community of Practice (CoP) Community Support

All courses offer community support where you can submit your questions or comments, or just follow the dialogue to learn from others. Instructors, as well as like-minded peers monitor and discuss. You can find which communities you are subscribed to by logging in at Learning.surfacecarepros.com and go to My Dashboard. Your subscribed communities will be listed below the courses you are registered in.

Knowledge Base (KB)

The searchable KB focuses on common and not so common, troubleshooting issues. In addition to learning from existing articles, you can submit your own issue to get feedback. (You can also link to the glossary from the KB.)

Glossary of Industry Terms

Our glossary is an alphabetical list of technical terms in related to our field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

Surface Care PROS KB - Glossary

Stone Database

The Stone Database is a searchable repository of natural stones. See images, properties of the stone, and comments. 

Dr. Fred Radio Show

Listen in or call in as Fred Hueston and guest speakers discuss topics of interest to the stone and tile contractor. Visit the website for schedule of live shows and to find archives of previous shows.

Stain Care Pro App

A one-year subscription for the Stain Care Pro mobile and desktop app comes with the Stain Care Pro course or you can subscribe separately.

Extended Support Options

Various extended support options are available. Look on the footer of this site for currently available Extended Support options or give us a call.